Error when trying to automate Citrix Client from Customer - Cannot automate Remote app: UIPathRemoteRuntile.exe is not runn in remote session

@Lou_Hallacy wrote:

Our customer has a portal that is a remote citrix client and we cannot have the runtime installed on their citrix server. when I try to automate anything I get the following error:

Cannot automate remote app: UiPathRemoteRuntime.exe is not running in the remote session. Any ideas on how I would do this?

Thanks

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