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Receiving error activating orchestrator license

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I’ve installed Orchestrator (v2019.10.15) and successfully launched the application (Did not install Studio)
I’m using the activate offline process.
I’ve followed the steps in the documentation and downloaded the license.txt, when I attempt activate the license (load the license.txt) I get the below error:
“Invalid license format, could not interpret the information from server.”

Can someone please help?

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