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Internet Explorer 11 keeps randomly crashing

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Installer(.exe or .msi): exe

License type(Free, Trial/License code): license

Studio/Robot version: 18.4.5

Current behavior: IE 11 on Win7 has stopped working error

Screenshot: error

Hello folks,

we’re currently having problem with IE application on VMs, it just randomly crashes (sometimes - right after opening, another time - in the middle of process). Message error points out for a ‘urlmon.dll issue’ but i’m skeptical about that. We’ve recently upgraded to 18.4.5 version (but its probably not related with crashing) , we didn’t have any major Windows updates which can be linked with problem.

Has any of you experienced a similar problem ?

I’ve already tried the following :

  • Re-install IE (uncheck form Windows features)
  • Re-install SilverLight Dev.Version (Uninstall and fresh Install)
  • Register oleacc.dll
  • Register urlmon.dll
  • Uncheck ‘Enable third-party browser extensions’
  • Clear and Restore Internet Options
  • Turn-off AntiVirus application

Everything with restart and elevated privileges.

SilverLight 5.1.50907.0
IE 11.0.9600.19377

7 posts - 3 participants

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