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Citrix : Type Into not always working

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Hello,

We are on 2018.4.1 and we are facing a strange issue.
We have a process that require automating Citrix application ( without the Citrix runtime for now) and from time to time, Type into isn’t working and don’t send any data.
What is done :

  • Attach Citrix Window,
  • Using OCR/Find image find the input were data need to be entered
  • Click on it
  • Send type into command ( with just Activate option)

On the same server with the same bot, sometime it works and sometime we see that the input aren’t sent. When this happen we have a loop in place to retry the whole process but even with that it’s not better.
Any idea what could be the issue ?

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