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Robot hanging still executing but not doing anything?

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Hi, I currently have UiPath Studio 2019.4.2 installed and the bot sometimes will stall on a log message an example would be something like:

11:07:AM: Bot completed request
after this nothing is here

but the current time would be something silly like 17:30:PM so it will just stay on that log message and the bot will still run but just not do anything?

Has anyone experienced this before? I am currently running the unattended robots in an cloud (Azure) virtual machine. 16GB RAM. Appreciate if anyone could help this is affecting production massively. I have also tried 2019.4.4 studio version but the problem still exists

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