The target principal name is incorrect. Cannot generate SSPI context

I receive the below error when attempting to connect to the Orchestrator site. As suggested in another post, I’ve already tried updating the password and using different service accounts for the UiPath application pool identity in “inetmgr > advanced settings” with no success.

[SqlException (0x80131904): The target principal name is incorrect. Cannot generate SSPI context.]
System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection) +1341
System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection) +159 System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection) +382
System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource1 retry, DbConnectionOptions userOptions) +307 System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource1 retry) +198
System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource1 retry) +422 System.Data.SqlClient.SqlConnection.OpenAsync(CancellationToken cancellationToken) +611 System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() +32 System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) +62 System.Data.Entity.SqlServer.<<ExecuteAsync>b__3>d__6.MoveNext() +291 System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() +32 System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) +62 System.Data.Entity.SqlServer.<ExecuteAsyncImplementation>d__91.MoveNext() +493
System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() +32
System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) +62
System.Data.Entity.Core.EntityClient.d__8.MoveNext() +926

[EntityException: The underlying provider failed on Open.]
System.Data.Entity.Core.EntityClient.d__8.MoveNext() +1239
System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() +32
System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) +62

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