@epalotai wrote:
Hi all, we recently upgraded from 2018.3.2 to 2019.4.2 both Studio and Orchestrator. We use Enterprise version on High Density Robot. HD Robot machhine (2012 R2) has 4 unattended robots. Workflows created on 2018 version were upgraded and published to orchestrator. But we see strange behaviors during execution of them. Robots simply start to produce strange errors. An example of our debugging:
WriteLine (“1”)
Take Screenshot
WriteLine (“2”)
Save Image
WriteLine (“3”)What we see is the following:
WriteLine (“1”) happens at TimePoint 0 and then logging stops, robot stucks here.
After 15 minutes we manually RDP on that robot and suddenly it continues running.
Accoring to logs we see that the timestamps are the followings:
WriteLine (“1”) : BaseTime
Take Screenshot
WriteLine (“2”): When we opened an RDP to the robot
Save Image
WriteLine (“3”): Correct time after our RDP session.
Saved Image’s file time in windows explorer matches with the WriteLine(“3”) logentry’s time, so that seems OK.
But checking the Image it shows BaseTime+6 minutes on the screenshot (at the right bottom corner where the windows clock is).
So all together:
Workflow runs until it gets to a TakeScreenhot. It makes a screenshot after some minutes and does not continue until we RDP on the machine. After it works again well.
The problem is that we can not reoproduce it. It happens sometimes (too often) but this kills all of our jobs.
Another issue: sometimes we get “Cannot communicate with IE browser” error. Right after setting the Transaction to AppEx timeouts.
Any idea?
Posts: 14
Participants: 5