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Send Exchange Mail message not working

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Hi guys,
This is an error that comes from a project already deployed and running, recently it has being stopping mid process wen trying to send out and email and spitting out the below errors. any ideas on why that might be and possible fix for it.

“SendOnly cannot be used by a user without a mailbox. Use SendAndSaveCopy and specify a folder ID in a mailbox to send an item from an account that doesn’t have a mailbox”

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