Dear all, I’m requesting for support as I searched and tried but couldn’t resolve the issue. I installed fresh versions of Orchestrator 20.10.8 and Insights 20.10.0. I complied exactly with the docs and also the KB below but I was not successfull. When I try to access Insights portal through Orchestrator I get “Unknown error”. Insights’ portal is fine standalone. I should add that we do not have CA so I let Insights create a self-signed a certificate during the installation.
Here’s the error:
UiPath.Orchestrator.Core.Exceptions.BadRequestException: Error code - 0, Message - ‘Unknown error.’
at async Task UiPath.Orchestrator.Analytics.Controllers.ApiAuthenticationController.GetJwtToken()
at object lambda_method(Closure, object)
at object Microsoft.Extensions.Internal.ObjectMethodExecutorAwaitable+Awaiter.GetResult()
at async ValueTask Microsoft.AspNetCore.Mvc.Infrastructure.ActionMethodExecutor+AwaitableObjectResultExecutor.Execute(IActionResultTypeMapper mapper, ObjectMethodExecutor executor, object controller, object arguments)
at async Task Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeActionMethodAsync()+Logged(?)
at async Task Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeNextActionFilterAsync()+Awaited(?)
at void Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Rethrow(ActionExecutedContextSealed context)
at Task Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(ref State next, ref Scope scope, ref object state, ref bool isCompleted)
at async Task Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeInnerFilterAsync()+Awaited(?)
at async Task Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.InvokeNextExceptionFilterAsync()+Awaited(?)
1 post - 1 participant