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Upgrading Orchestrator from 19.10.18 to 20.4 fails due to Database Issue

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Have an Orchestrator instance running 10.10 successfully. It was installed originally using UIPathPlatformInstaller.exe on-premise on a single-node installation. Using a paid license key.

I am attempting to upgrade to 20.4 per the Upgrade instructions (which indicate to run UiPathOrchestrator.msi). Installation appears to go fine, except when I click Next on “Identity Server Settings” window I get this error message:

“The database name provided is already used by an existing database.”

I have found information about APP_ENCRYPTION_KEY, but that appears to be for older versions only (nothing in web.config about a key at all).

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