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Orchestrator Upgrade "A

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Hello everyone

  • I tried to upgrade our orchestrator from 2019.10.18 to 2020.4.
  • Setup is Single-Node
  • Separate SQL Server
  • No insight and no testing installed, just orchestrator
  • Installed with PlatformInstaller, Ugrade tried with PlatformInstaller

When upgrading after 50% the following error message occures: An unexpected error has occured

image

Last part of the logs:

[05B0:07C0][2020-05-12T18:11:38]i000: ExecuteMsiMessage: Log = 1: 2 2: 1 
[10B0:0610][2020-05-12T18:11:38]e000: Error 0x80070643: Failed to install MSI package.
[10B0:0610][2020-05-12T18:11:38]e000: Error 0x80070643: Failed to execute MSI package.
[05B0:07C0][2020-05-12T18:11:38]e000: Error 0x80070643: Failed to configure per-machine MSI package.
[05B0:07C0][2020-05-12T18:11:38]i000: ExecutePackageComplete: UiPathOrchestrator.msi complete.
[05B0:07C0][2020-05-12T18:11:38]i319: Applied execute package: UiPathOrchestrator.msi, result: 0x80070643, restart: None
[05B0:07C0][2020-05-12T18:11:38]e000: Error 0x80070643: Failed to execute MSI package.
[05B0:07C0][2020-05-12T18:11:38]i000: ExecutePackageBegin: UiPathOrchestrator.msi - should execute: False
[10B0:0610][2020-05-12T18:11:38]i318: Skipped rollback of package: UiPathOrchestrator.msi, action: Uninstall, already: Absent
[05B0:07C0][2020-05-12T18:11:38]i000: Progress: Install progress: 62
[05B0:07C0][2020-05-12T18:11:38]i000: ExecutePackageComplete: UiPathOrchestrator.msi complete.
[05B0:07C0][2020-05-12T18:11:38]i319: Applied rollback package: UiPathOrchestrator.msi, result: 0x0, restart: None
[10B0:0610][2020-05-12T18:11:38]i329: Removed package dependency provider: {#######}, package: UiPathOrchestrator.msi
[10B0:0610][2020-05-12T18:11:38]i351: Removing cached package: UiPathOrchestrator.msi, from path: C:\ProgramData\Package Cache\{#######}v20.4.0.0\
[05B0:07C0][2020-05-12T18:11:38]i000: ExecuteComplete: Status: -2147023293
[10B0:0610][2020-05-12T18:11:38]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{********}, resume: None, restart: None, disable resume: No
[10B0:0610][2020-05-12T18:11:38]i330: Removed bundle dependency provider: {********}
[10B0:0610][2020-05-12T18:11:38]i352: Removing cached bundle: {********}, from path: C:\ProgramData\Package Cache\{********}\
[10B0:0610][2020-05-12T18:11:38]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{********}, resume: None, restart initiated: No, disable resume: No
[05B0:07C0][2020-05-12T18:11:38]i000: ApplyComplete - Status: -2147023293; Result: None

Any Ideas on how the upgrade the orchestrator?

PS: It would also be possible to uninstall the current installation. Will uninstalling the orchestrator delete the sql database?

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