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After several days works loop, workflow suddenly could not communicate with IE

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@beantony wrote:

Hi,

I have a workflow, that is working with IE, in loop model for attended robot. It was working fine for several days, but one day it suddenly stopped and says Cannot communicate with Internet Explorer browser. Since the robot was stopped, I then tried to open the Internet Explorer browser manually but also failed.

At first, I thought the problem was with Windows. But I discovered that after I killed all the UiPath services, the IE browser can be opened again manually. I restarted the UiPath robot services again and started the workflow, it ran.

Changing browser to another is not an option since I worked with a legacy web pages that were incompatible with the current browser such as Chrome, Firefox, or even Edge.

I have followed the setting instruction in this page https://docs.uipath.com/studio/docs/internet-explorer-x64 , set the required pages to trusted sites… but the issue is still there.

Is there suggestion or anything that I could do to solve this issue? Thank you in advance.

Regards,
Tony

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